Safety Alert 2011 Sidebar

Safety Alert 2011 Sidebar

USA Customer Letter

Letter for US-based customers describes the scope of the field correction and includes important instructions and information regarding the field correction.

International Customer Letter

Letter for international customers describes the scope of the field correction and includes important instructions and information regarding the field correction.

Upgrade Procedure

This document describes how to upgrade your AED. The procedure is very simple, but if you prefer, your distributor or a Defibtech customer service representative will gladly walk you through the process over the phone. If you would like step-by-step verbal instructions from a Defibtech representative, please call 1-877-453-4507 or 1-203-453-4507 and make sure you have your AED, battery, and upgrade kit with you at the time of the call.

Upgrade Confirmation Card

This card is used to confirm that you have upgraded your AED. Please fill out this card and fax it to Defibtech at 1-203-738-1072 once your unit has been upgraded. Please be sure to follow the instructions on the card and provide all necessary information.") and add a PDF of the approved/released Upgrade Confirmation Card.